YINKO After-Sales Service Policy Innovation for Your Success

Dear Valued Customer,

At YINKO, we believe that our relationship with you doesn’t end after your purchase—it’s just the beginning. Our comprehensive after-sales service ensures that your machinery operates at peak performance, minimizing downtime and maximizing efficiency.

1. Installation & Commissioning

YINKO provides detailed installation guidance to help you set up your machine quickly and correctly:

✔ On-site installation support (available in select regions).

✔ Step-by-step video tutorials for self-installation.

✔ Remote assistance via video calls, email, and phone.

2. Training & Operational Support

To help you maximize your machine’s performance, we offer:

✔ Operator training sessions for proper machine handling and maintenance.

✔ Comprehensive user manuals with troubleshooting guides.

✔ Technical webinars for in-depth operational knowledge.

3. Maintenance & Troubleshooting

Keeping your machinery in top condition is our priority. We provide:

✔ Preventive maintenance guidelines to extend machine lifespan.

✔ Remote diagnostics & troubleshooting for quick issue resolution.

✔ Spare parts & replacement solutions to ensure minimal downtime.

4. Warranty & Spare Parts Availability

✔ 13-month warranty for manufacturing defects (refer to Warranty Policy).

✔ Fast delivery of spare parts to minimize disruptions.

✔ Extended service packages for long-term protection.

5. How to Contact YINKO After-Sales Service

For any assistance, reach out to our expert support team:

📩 Email: info@yinkomachine.com

📞 Phone: +86 18098312298

🌐 Website: www.yinkomachine.com

We are committed to ensuring the long-term success of your business with reliable machines and world-class service.

Sincerely,

YINKO After-Sales Support Team

🔹 YINKO—Your Trusted Partner in Smart Packaging Machinery